Webex Teams

Usability testing, mocks addressing Cisco's collaboration tool.

Challenge

How long does it take for a user to explore the initial features of Cisco's Webex iPad app when logging on for the first time?

Sponsor

Cisco, Cheryl Couris

Timeline

January - March, 2020 (10 weeks)

Role

UX Designer + Researcher

Skills

Usability Testing, User Interviews, Interaction Design, Visual Design

Team

Anqi Cao, Erika Johnson, Evan Schmitz, Mojin Yu

Through usability testing, my team and I aimed to understand if users are efficient in their remote, collaborative workspaces through Cisco's video conferencing and whiteboarding platform, Webex. Our goal is to find the usability flaws specifically on iPad devices and recreate mock designs to improve user interactions.

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Process

Be sure to check back in late May!

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