Copyright © 2020 Cheyenne Ismailciuc

Cisco Webex

Usability testing, mocks addressing Cisco's collaboration tool.

Challenge

 

What are the initial features a user explores and how long does it take for the user to explore Cisco's Webex iPad app when logging on for the first time?

Sponsor

Cisco, Cheryl Couris

Timeline

January - March, 2020 (3 months)

Role

UX Designer + Researcher

Skills

Usability Testing, User Interviews, Interaction Design, Visual Design

Team

Anqi Cao, Erika Johnson, Evan Schmitz, Mojin Yu

Through usability testing, my team and I aimed to understand if users are efficient in their remote, collaborative workspaces through Cisco's video conferencing and whiteboarding platform, Webex. Our goal is to find the usability flaws specifically on iPad devices and recreate mock designs to improve user interactions.

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Process

Be sure to check back in late March!

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